You can connect with your remote devices such as desktops, laptops, and mobile phones using remote access software over a network or the internet. Using Zoho Assist, a cloud-based remote desktop connection software, you can set up and establish a secure remote desktop connection directly from your web browser.
On your Mac, choose Apple menu System Preferences, click Sharing, then select the Remote Management checkbox. If prompted, select the tasks remote users are permitted to perform. If you’re not prompted, click Options to select tasks. Open Sharing preferences for me. Do one of the following. Remote desktop with VNC Introduction. VNC (Virtual Network Computing) is a system to share a graphical desktop, pretty close to xrdp The difference is that you connect to the current session directly, unlike xrdp which created a new session There are a large number of VNC servers and clients (RealVNC, TightVNC, UltraVNC, ).
Sign up for freeMobile and cross-platform compatibility
Setting up a remote desktop connection might be tricky due to the variety of machines in use and differences in their operating systems. User interface and multi-platform compatibility play a significant role in choosing a remote desktop app. Zoho Assist covers these requirements so you can connect confidently with a wide variety of remote devices including Windows, Mac, Linux, Ubuntu, Android and iOS.
On-demand remote support
Connecting with your remote devices is now easier than ever using Zoho Assist's on-demand remote desktop connection. You can now access and share your screen with your remote customer without the need for prior installation on the remote user end, reducing the time required to establish a remote desktop connection.
Learn MoreUnattended remote access
Configure large groups of devices for unattended remote access at once using our unique mass deployment concept, which helps large corporations manage their remote assets all together efficiently. Install a lightweight unattended access agent on the remote machine and diagnose your remote computers using native diagnostic operations in no time.
Learn MoreMaintain your organization's authenticity using our custom rebranding options
From small businesses to large corporations, end users generally prefer a solution that can be easily modified to match their business's priorities. Using our custom branding solutions, you can completely rebrand your remote desktop application and give it an authentic personal touch to fit right in with your organization. Assist users can create customized emails and a portal URL to match their organization's branding, so customers know they're connecting with someone they can trust.
Learn MoreIntegrated help desk solutions
When a remote desktop software is part of your customer support process, help desk software integration compatibility is essential. That's why Zoho Assist's remote connection has integrations with the leading help desk software services, like Zendesk, Servicenow, Zoho Desk, and Jira, to name a few. We also provide custom integrated solutions such as a mobile software development kit and APIs to enhance and fine-tune your remote desktop service.
Are you worried about your remote desktop connection?
Zoho Assist is entirely cloud-based and crosses all major proxies and firewalls smoothly. Your data is secured by our industrial standard end-to-end SSL and 256-bit AES encryption so that you can be sure every connection you make over Assist is secure and maintain your users' privacy. You can monitor and keep records of all the remote support activities in your organization using our Action Log Viewer, so if anything goes wrong, you can find out exactly what happened in no time. We also offer two-factor authentication to provide an additional layer of security by verification via a one-time password.
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Microsoft Remote Desktop For Mac Setup
Stay connected with your remote desktops on the go!
Install our Zoho Assist app on your mobile device and manage your remote assets from anywhere, any time.
Learn MoreFrequently Asked Questions
- A Remote Desktop Connection helps you access your Mac or Windows remote desktop, laptops & mobile phones over a network.
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How do I transfer files using a remote desktop connection?
We have tried to make the file transfer process as simple and as easy as possible. All you have to do is just choose a file from your computer or the remote computer and click Send or Receive to transfer files. Also, the file transfer process will not affect the desktop sharing during remote access.Learn more. - 03
Can I access my remote workstation without the presence of an user at the remote end?
Yes, you can remotely access your workstations via Zoho Assist's Unattended Remote Access.Learn more. - Zoho Assist's free remote desktop connection app allows users to conduct their basic remote support at absolutely free of cost. (Recommended only for personal use.)Learn more.
- 05
Does Zoho Assist - remote connection software work for Windows 10?
Zoho Assist, remote connection software allows you to control Windows 10 devices without special permission for establishing remote connections, unlike Microsoft's Windows remote desktop.
If your office desktop is a Mac computer
- Open System Preferences.
- Click on Sharing.
- Make note of your Computer Name at the top.
- On the left side of the window you will see a list.
- Click on Screen Sharing to highlight it.
- Place a check mark next to Screen Sharing.
- You should see a green circle with Screen Sharing: On.
- Underneath that there will a sentence with vnc://computername, make note of this address.
- This is the address you will use to connect to your office computer from home.
- On the Apple computer that you are remoting from, connect to VPN before attempting to connect to your desktop computer.
- Select Go then Connect to Server… in the Finder drop-down menu. If you do not see the Finder menu, try clicking on a blank space on your Mac desktop.
- In the window that appears, type the address from Step 9 (vnc://YourComputerName/).
- A dialog box will appear. Enter the user name and password used to sign in to the office desktop computer.
- You’re connected!
Remote Desktop 10 Mac Setup
If your office desktop is a Windows computer
Microsoft Remote Desktop For Mac Setup
- In the search bar on the bottom left, search for Remote Settings.
- In the search results you will see Remote Desktop Settings, click it.
- A Remote Desktop window will appear.
- Turn on Enable Remote Desktop.
- Check – Keep my PC awake for connections when it is plugged in.
- Check – Make my PC discoverable.
- In the search bar on the bottom left, search for Computer Name.
- In the search results you will see View your PC name, click it.
- An About windows appears.
- Under Device Specifications look for Device Name.
- Write down the Device Name, you will need it later.
- On the Apple computer that you are remoting from, connect to VPN before attempting to connect to your desktop computer.
- Open the App Store and search for Microsoft Remote Desktop.
- Click Get and then Install.
- Open Microsoft Remote Desktop in Launchpad.
- Click the + and then click Add PC.
- In the PC name box, enter the Device Name.
- Click Add.
- Your computer will appear in PCs tab. Double-click it to connect.
- Enter your NetID and password in the User Account dialog box that appears.
- Click Continue.
- You’re connected!